Terms of Use

This Website, including all applications and programs are made available by web, an app on an iPhone, Android phone or tablet is included in these terms of use. www.docyourway.com (“Website”), is owned and operated by DocYourWay, LLC, a Mississippi Limited Liability Company (d/b/a DYW) (“DocYourWay”, “we,” or “us”) a direct primary care medical service to and for its Members. ​
This Website provides Subscribing Members with direct log-on access to physician partners, physician groups, other physician providers, or users including DYW Medical Services, LLC (“partner physician’s and other providers”), nurse practitioners, and physician assistants for consultations, assessments, and treatment using phone, text, email, or real-time interactive live video and audio conferencing technology (commonly referred to as “telemedicine/telehealth technologies”).
IF YOU HAVE A MEDICAL EMERGENCY,
IMMEDIATELY CALL OR DIAL 911
Your access to and your use of the telemedicine service provided through direct log-on from the website requires your acceptance to these terms of use (“Terms of Use”), as well as all applicable laws and regulations. Please read these Terms of Use carefully. If you do not accept and agree to be bound by these Terms of Use, you are not authorized to access or otherwise use this website or any information or content contained on this website. Your access to and use of this website constitutes your acceptance of an agreement to abide by each of these terms and conditions set forth below. We may change these Terms of Use from time to time without advance notice by posting here, or elsewhere on the website and you will be bound by any such changes if you continue to use this website after the changes are posted. Unless otherwise indicated, any new content added to this website will also be subject to these Terms of Use as in effect upon the date of any such addition. We encourage you to review the website and these Terms of Use periodically for updates and changes. ​
THIS WEBSITE ENABLES COMMUNICATION WITH A PHYSICIAN PARTNER OR OTHER HEALTH CARE PROVIDER WHERE MEMBERS CAN BE DIAGNOSED AND TREATED IF APPROPRIATE UNDER THE CIRCUMSTANCES. IT DOES NOT REPLACE YOUR RELATIONSHIP WITH ANY PHYSICIAN, AND DOCYOURWAY, AS THE TECHNOLOGY PLATFORM AND NOT THE PROVIDER OF MEDICAL ADVICE, DOES NOT DICTATE OR DIRECT ANY PHYSICIAN PARTNER USING THIS WEBSITE IN PROVIDING THEIR MEDICAL ADVICE OR TREATMENT TO YOU.
Availability
Our Services are subject to state regulations and may change periodically due to changes in such regulatory requirements. Further, DocYourWay makes available a list of “exclusionary criteria” for use of telemedicine Services at Exclusionary Criteria, which lists a set of general recommendations developed by physician partners using the DocYourWay platform to assist Members in seeking the best available care. The Exclusionary Criteria may be updated periodically and is incorporated into these Terms of Use with this reference.
Corporate Structure
DocYourWay is a limited liability company that makes the website, related technology, and other administrative and management Services available for physician partners and Members to communicate as described in these Terms of Use and otherwise on the website.
Acceptance of Use and Terms
This website is intended for use only by persons who are at least 18 years of age. For individuals who are under age 18, a parent or legal guardian must accept these Terms of Use and the Guidelines for the Safe Use of Telemedicine/Telehealth and any related consent on his or her behalf.
Your Relationship with DocYourWay
DocYourWay provides a platform for you to consult with a physician. You understand that by consulting with your physician through the website, or through the app, you are not entering into a doctor/patient relationship with DocYourWay. You understand that your physician may send you consultation notes, messages, reports, and e-mails via the website regarding the treatment of your condition. Please immediately advise DocYourWay and your physician of any errors in your consultation notes. It is your responsibility to monitor these messages, reports, and e-mails. You agree that you will not hold us liable for any loss, injury, or claims of any kind resulting from your failure to read these messages or for your failure to comply with any treatment recommendations contained in these messages.
Duty to Provide Information and Access
It is your choice to receive a telemedicine/Telehealth consult. For safe and effective care, you must accurately answer all questions, comply with medical advice, and review the treatment encounter notes. Please also keep your personal health record stored on DocYourWay updated with your latest medical history. If you consult with your physician or other healthcare provider through the website, you have a duty to provide appropriate real-time audio and video access (consistent with any technical and quality requirements described on the website) to enable an appropriate evaluation and connection by your physician. You also have a duty to provide truthful and accurate responses on any patient forms or information requests your physician may provide through the website. You acknowledge that any misrepresentations about your condition may result in serious harm to you or others.
Privacy Policy
DocYourWay understands the importance of confidentiality and privacy regarding your health information. Please see our Privacy Policy at Privacy Policy for a description of how we may collect and use your personal information.
Independence of Physician Partners
The professionals utilizing or featured on the website are subscribers to and licensees of the website and not employees or independent contractor service providers of DocYourWay. Any opinions, advice, or information expressed by a professional using or featured on the website are of the professional and the professional alone. They do not reflect the opinions of DocYourWay. DocYourWay does not recommend or endorse any specific tests, providers, products, procedures, devices, opinions, or other information that may be mentioned on the website or by a licensee of DocYourWay. The inclusion of professionals and specialists on the website, or in any professional directory located on the website, does not imply recommendation or endorsement of such professional, nor is such information intended as a tool for verifying the credentials, qualifications, or abilities of any professional contained therein. Each physician participating in DocYourWay is solely responsible for all aspects of the medical care they provide, including the quality and levels of such care and treatment. DocYourWay does not guarantee that a prescription will be written and will not transmit prescriptions for controlled substances. Physicians on DocYourWay reserve the right to deny care for any reason. Such information is provided on an “as-is” basis and DocYourWay disclaims all warranties, either express or implied, including but not limited to the implied warranties of merchant-ability and fitness for particular purpose. DocYourWay shall in no event be liable to you or to anyone for any decision made or action taken by any party (including, without limitation, any Website user) in reliance on information about professionals on the website. The use of the website by any entity or individual to verify the credentials of professionals is prohibited.
Password Accounts, Passwords, and Security
By registering for the service on the website, iPhone, or Android, Member Subscribers can receive access to the password-protected portions of the website or service. You are entirely responsible for maintaining the confidentiality of your password and account and for any and all activities that occur under your account. You agree (a) to immediately notify DocYourWay of any unauthorized use of your account or any other breach of security of which you become aware, and (b) to exit completely from your account at the end of each online session. We will be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by us or another party due to someone else using your account or password. You may not use anyone else’s account at any time. DocYourWay uses encryption technology and privacy and security practices typically used by healthcare providers when gathering, transmitting, and storing personal medical information. You may also desire to protect your privacy by (i) safeguarding your username and password and (ii) utilizing the DocYourWay services from a private location to prevent unauthorized persons from hearing or witnessing the consultation.
Limited License and Site Access; All Rights Reserved
The website may contain from time to time text, pictures, graphics, logos, button items, images, works of authorship, and other Content (collectively, “Content”). We grant you a limited license to access and make personal use of this website, but not to download (other than for page caching) or modify it, or any portion of it, except with our express written consent. This license does not include: any resale or commercial use of this website or the Content; any derivative use of this website or the Content; or any use of data mining, robots, or similar data gathering and extraction tools. You are not permitted to sell, sublease, transfer, assign, enable, or grant access or rights to use the Services of DocYourWay to anyone. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or proprietary information (including images, text, page layout, or form) of DocYourWay without our express written consent. You may not use any meta-tags or any other “hidden text” containing our trademarks or service marks without our express written consent. We (or the respective third party owners of Content) retain all right, title, and interest in this website and any Content and features offered on this website, including any and all intellectual property rights. We (or the respective third party owners of Content) reserve all rights not expressly granted herein. Any unauthorized use terminates the foregoing licenses and permissions.
Copyright
Except as otherwise expressly stated, all Content appearing on this website is the copyrighted work of DocYourWay or its third party content suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the selection, coordination, and arrangement) of the website is also the exclusive property of DocYourWay and is protected by U.S. and international copyright laws. Except as otherwise expressly stated herein, you may not alter, modify, copy, distribute (for compensation or otherwise), transmit, display, perform, reproduce, reuse, post, publish, license, frame, download, store for subsequent use, create derivative works from, transfer, or sell any information or Content obtained from this website, in whole or in part, including any text, images, audio, and video in any manner, without the prior written authorization of DocYourWay or any applicable third party suppliers. The use of Content, including images, by you, or anyone else authorized by you, is prohibited unless specifically permitted by DocYourWay. Any unauthorized use of text or images may violate copyright laws, trademark laws, the laws of privacy and publicity, and applicable regulations and statutes. DocYourWay does not warrant or represent that your use of Content or any other materials displayed on this website will not infringe rights of third parties. Your use of any of the Content beyond the scope of personal use may require a license from the owner of the rights to the data with respect to the use of portrait right, trademark, copyright, design right, right of utilization or any other rights of the persons, products or landscape portrayed in the provided Content. DocYourWay is not responsible for any claims of ownership rights to any images or data against you. You will indemnify, defend, and hold harmless DocYourWay from and against any losses or claims, by an owner of data or image rights or any third party resulting from any violation of these Terms of Use.
Trademarks and Service Marks
Certain trademarks on the website are the service marks and trademarks of DocYourWay or its licensees. The domain name for this website, the DocYourWay logo, and elements of the design of the website are service marks, trademarks, logos, and/or trade dress of DocYourWay. All other trademarks, service marks, trade dress, product names, company names or logos, whether registered or not, on the website are the property of their respective owners. In addition to complying with all applicable laws, you agree that you will not use any such trademarks, service marks, trade dress, or other logos from this website without the prior written authorization of DocYourWay.
Ownership of Information Submitted Via this Website
With the exception of any personal data or information you submit (which shall be maintained in accordance with our Privacy Policy) or other information governed by the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191 (“HIPAA”), any information you transmit to DocYourWay via this website, whether by direct entry, submission, e-mail or otherwise, including data, questions, comments, or suggestions, will be treated as non-confidential and non-proprietary and will become the property of DocYourWay. Such information may be used for any purpose, including, without limitation, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. DocYourWay shall be free to use any ideas, concepts, know-how, or techniques contained in any communication you send to DocYourWay via this website or by any other means for any purpose whatsoever, including, without limitation, developing and marketing products using such information.
Connection Requirements
You are responsible for providing and maintaining, at your own risk, option and expense, any hardware, software and communication lines required to access and use this website, and DocYourWay reserves the right to change the access configuration of this website or any app used by DocYourWay at any time without prior notice.
Prohibited Use
Any use or attempted use of this website (i) for any unlawful, unauthorized, fraudulent or malicious purpose, (ii) that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, (iii) that could interfere with any other party’s use and enjoyment of the website, (iv) to gain unauthorized access to any other accounts, computer systems or networks connected to any server or systems through hacking, password mining, or any other means, (v) to access systems, data or information not intended by DocYourWay to be made accessible to a user, (vi) to obtain any materials or information through any means not intentionally made available by DocYourWay, or (vii) any use other than the business purpose for which it was intended, is prohibited. In addition, in connection with your use of the website, you agree you will not: (a) Upload or transmit any message, information, data, text, software or images, or other content. That is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable, or that may invade another’s right of privacy or publicity; (b) Create a false identity for the purpose of misleading others or impersonate any person or entity, including, without limitation, any DocYourWay representative, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) Upload or transmit any material that you do not have a right to reproduce, display, or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements); (d) Upload files that contain viruses, Trojan horses, worms, time bombs, cancel-bots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another; (e) Delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature; (f) Use the website’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) Upload or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes” or any other form of solicitation, commercial or otherwise; (h) Violate any applicable local, state, national or international law; (i) Upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright, or other proprietary rights of any party; (j) Delete or revise any material posted by any other person or entity; (k) Manipulate or otherwise display the website by using framing, mirroring, or similar navigational technology; (l) Probe, scan, test the vulnerability of or breach the authentication measures of, this website or any related networks or systems; (m) Register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any Services or any contests, promotions or sweepstakes if you are not expressly authorized by such party to do so; (n) Harvest or otherwise collect information about others, including e-mail addresses; or (o) Use any robot, spider, scraper, or other automated or manual means to access this website, or copy any content or information on this website. DocYourWay reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, and without limitation, the suspension or termination of a user’s access and/or account. DocYourWay may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Except as may be expressly limited by the Privacy Policy, DocYourWay reserves the right at all times to disclose any information as DocYourWay deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in DocYourWay’s sole discretion.
Right to Monitor
DocYourWay neither actively monitors general use of this website under normal circumstances, nor exercises editorial control over the content of any third party’s website, e-mail transmission, news group, or other material created or accessible over or through this Website. However, DocYourWay does reserve the right to monitor such use at any time as it deems appropriate and to remove any materials that, in DocYourWay’s sole discretion, may be illegal, may subject DocYourWay to liability, may violate these Terms of Use, or are, in the sole discretion of DocYourWay, inconsistent with DocYourWay’s purpose for this website.
No DocYourWay Editorial Control of Third Party Content; No Statement as to Accuracy
To the extent that any of the Content included in the website is provided by third party content providers or other website users, DocYourWay has no editorial control or responsibility over such Content. Therefore, any opinions, statements, products, Services, or other information expressed or made available by professionals, third party suppliers, or users on this website are those of such professional, third party suppliers, or users, respectively. DocYourWay does not represent or endorse the accuracy or reliability of any opinion, statement, or other information provided by any third party, or represent or warrant that your use of the Content displayed on this website, or referenced content or service providers will not infringe rights of third parties not owned by or affiliated with DocYourWay.
Links to Third Party Websites
This website may contain hyperlinks to other sites owned and operated by parties other than DocYourWay. Such hyperlinks are provided only for ready reference and ease of use. We do not control such websites and cannot be held responsible for their content or accuracy and do not endorse these sites unless we specifically so state. In the event this website provides hyperlinks to other websites that are not owned, operated, or maintained by DocYourWay, you acknowledge and agree that DocYourWay is not responsible for and is not liable for the content, products, services or other materials on or available from such websites. We accept no liability for any information, products, advertisements, and content, services, or software accessible through these third party websites or for any action you may take as a result of linking to any such website. Any such websites are likely to set forth specific terms of use and privacy policies that you should review. DocYourWay is under no obligation to maintain any link on this website and may remove a link at any time in its sole discretion for any reason whatsoever. DocYourWay shall not be responsible or liable, directly or indirectly, for any damages or losses caused or alleged to be caused by or in connection with the use of or reliance on such content, products, services or other materials available on or through any such website. DocYourWay is not responsible for the privacy practices of any other websites.
Disclaimers
Content and other information contained on this website are provided by DocYourWay as a convenience to its users. Users relying on Content or other information from this website do so at their own risk. THE DOCYOURWAY WEBSITE IS PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS. DOCYOURWAY TO THE FULLEST EXTENT PERMITTED BY LAW DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, SATISFACTORY QUALITY, AND FITNESS FOR PARTICULAR PURPOSE. DOCYOURWAY MAKES NO WARRANTY THAT THE CONTENT IS ACCURATE, TIMELY, UNITERRUPTED, VIRUS-FREE, OR ERROR-FREE, OR THAT ANY SUCH PROBLEMS WILL BE CORRECTED. DocYourWay does not and cannot guarantee availability of the services or the website during periods of power or telephone service outages, server crashes or breakdowns, Internet spam and virus attacks or events beyond its control, whether due to man-made conditions, attacks, accidents, natural disasters, or weather-related emergencies.
Limitation of Liability
IN NO EVENT SHALL DOCYOURWAY BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERUPTION) RESULTING FROM THE USE OF OR INABILITY TO USE THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DOCYOURWAY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DOCYOURWAY SHALL BE LIABLE ONLY TO THE EXTENT OF ACTUAL DAMAGES INCURRED BY YOU, NOT TO EXCEED U.S. $1,000. NEITHER DOCYOURWAY, NOR ANY THIRD PARTIES MENTIONED ON THE WEBSITE ARE LIABLE FOR ANY PERSONAL INJURY, INCLUDING DEATH, CAUSED BY YOUR USE OR MISUSE OF THE WEBSITE. ANY CLAIMS ARISING IN CONNECTION WITH YOUR USE OF THE WEBSITE MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING RISE TO SUCH ACTION OCCURRED. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO PARTICIPATE IN A CLASS ACTION SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE WEBSITE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Indemnification
You agree to defend, indemnify, and hold harmless DocYourWay, its affiliates, contractors, and its directors, officers, employees, representatives, proprietors, partners, shareholders, servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from this website, your use of this website, your fraud, violation of law, or willful misconduct, and any breach by you of these Terms of Use.
Notices
Any notices to you from DocYourWay regarding the website or these Terms of Use will be posted on this website or made by e-mail or regular mail.
Electronic Communications
When you visit the Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms of Use.
Entire Agreement
These Terms of Use and other policies DocYourWay may post on this website or that you and DocYourWay may execute constitute the entire agreement between DocYourWay and you in connection with your use of the website and supersedes any prior agreements between DocYourWay and you regarding use of the website, including prior versions of these Terms of Use.
Governing Law; Severability of Provisions
The Terms of Use are governed by the laws of Mississippi and controlling United States Federal Law without regard to any conflicts of law provisions. All parts of these Terms of Use apply to the maximum extent permitted by law. We both agree that if we cannot enforce a part of this contract as written, then that part will be replaced with terms that most closely match the intent of the part we cannot enforce to the extent permitted by law. The invalidity of part of these Terms of Use will not affect the validity and enforceability of the remaining provisions. The section headings are for convenience and do not have any force or effect.
No Agency Relationship
Neither these Terms of Use, nor any Content, materials, or features of this website create any partnership, joint venture, employment, or other agency relationship between us. You may not enter into any contract on our behalf or bind us in any way.
Remedies
You agree that any violation, or threatened violation, by you of these Terms of Use constitutes an unlawful and unfair business practice that will cause us irreparable and unquantifiable harm. You also agree that monetary damages would be inadequate for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate. These remedies are in addition to any other remedies we may have at law or in equity.
Contacting Us

If you have any questions or concerns about these Terms of Use or need to deliver to us updated information regarding your personal account, please email us at support@DocYourWay.com, call us at (855) 733-362-9687, or write to us at 1485 Livingston Lane, Jackson, MS 39213. We will attempt to respond to your questions or concerns promptly after we receive them.

Last Updated: July 14, 2018